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Return Policy

Return Policy

If for any reason you are not entirely satisfied with your purchase we are happy to offer a refund or exchange on the following basis:

Items must be returned within 7 days of the date your parcel arrives, In the condition sold and in original packaging. Exchanges are possible, however, we are unable to refund or exchange items or jewellery altered at your request eg. Hand engraved items. If a mistake has been made on your part. If a mistake has been made on my part then I will ofcourse replace the item.

We recommend you return items via an insured and reliable postal service as items are your responsibility until they reach us. We do not accept any responsibility for postage costs, nor for any items lost, stolen or damaged in return transit.

In the interests of fraud prevention, your refund will be issued by the same method that you paid within 14 days of receipt of the return.

If you have any questions or enquiries please contact us.

All returns should be made to:

JT Jewellery Design
Unit 17 Balbriggan Enterprise Centre,
Stephenstown Ind. Est.,
Balbriggan,
Co. Dublin,
Ireland.